Last updated: February 2026
BILINGUIX — TERMS & CONDITIONS, CODE OF CONDUCT, SAFETY & COMMUNITY GUIDELINES, AND PRIVACY POLICY
I. TERMS & CONDITIONS
By accessing any BiLinguix platform—including our website (https://www.bilinguix.com), LMS, mobile app, live classroom, or corporate portals—or by enrolling in or participating in any BiLinguix World Series program, course, or training service, all users agree to the following Terms & Conditions.
These Terms apply to all users, including families, children, adult learners, schools, districts, co‑ops, and corporate organizations.
1. Refund Policy
All purchases of BiLinguix products, courses, programs, and corporate training services are final.
Because our offerings include digital materials, live instruction, limited seat access, and immediate delivery of content, BiLinguix does not provide refunds, credits, or cancellations under any circumstances.
This applies to:
• Individual learners
• Families
• Schools and districts
• Homeschool co‑ops
• Corporate teams
• Adult learners
• International clients
2. Personal Use Only
Each course license is assigned to one individual.
Users may not share, copy, transfer, or distribute:
• Logins
• Passwords
• Course access
• Program materials
Unauthorized sharing may result in suspension or termination without refund.
3. Licensing Structure
BiLinguix offers tailored licensing options for:
• Families
• Classrooms
• Schools and districts
• Homeschool co‑ops
• Corporate teams
• Adult learning groups
Complimentary Parent/Guardian License
Each purchase includes one additional complimentary license for a parent, guardian, or supervisor. This license is intended solely for oversight and support. BiLinguix reserves the right to modify or discontinue this complimentary license offer at any time.
For bulk enrollment, branded integration, or institutional plans, please contact our support team.
4. Content Protection
All BiLinguix program assets—including multilingual flashcards, audio files, videos, quizzes, lesson content, cultural modules, worksheets, session recordings, and certificates—are proprietary and protected under international copyright law.
Users may not:
• Download
• Copy
• Redistribute
• Translate
• Record
• Screen‑capture
• Publish
• Modify
• Resell
…any BiLinguix materials without explicit written authorization.
Certificate Exception
Certificates of completion may be shared publicly by the learner or parent/guardian.
All other BiLinguix materials remain proprietary and may not be shared or distributed.
5. Access Duration
Access is granted based on the product purchased (e.g., 30, 60, 90, or 100 days, or any term listed on the product page).
Access Activation Timeline
Course and program access is typically activated within 3–5 business days after purchase. For larger group enrollments (such as schools, co‑ops, or corporate teams), activation may take up to 10 business days to ensure accurate account setup. BiLinguix will make every reasonable effort to activate access as quickly as possible.
Extensions may be available through:
• Tutoring bundles
• Seasonal offers
• Additional upgrades
Lifetime access is reserved for authorized multi‑course packages or premium tiers.
6. Fair Use Monitoring
To protect course integrity, BiLinguix may review accounts flagged for suspicious activity, including:
• Multiple IP addresses
• Simultaneous logins
• Content duplication
• Unauthorized downloads
Accounts may be suspended or terminated without refund if misuse is detected.
7. Age Policy
BiLinguix offers age‑appropriate learning experiences for children, teens, and adults.
• Learners under 13 must enroll through a parent, guardian, educator, or verified institution.
• Independent enrollment is available for learners aged 13+.
• Parents, guardians, and educators are responsible for monitoring minors’ use of the platform.
8. Corporate Learning Access
Organizations enrolled in BiLinguix Global Leaders programs must ensure that content is accessed solely by licensed employees or participants.
Unauthorized use—including sharing materials outside the contracted group—is prohibited.
Corporate participants must maintain professional conduct and confidentiality.
9. International Users
BiLinguix welcomes learners from around the world.
All users agree to follow these Terms regardless of:
• Country of residence
• Cultural norms
• Local practices
Content and behavior must remain appropriate for a global, multilingual learning environment.
10. Reporting Concerns
If you encounter inappropriate content or behavior, please notify BiLinguix immediately at:
support@bilinguix.com
II. CODE OF CONDUCT
BiLinguix is a global learning community. All users—including children, adults, families, educators, and corporate participants—must help maintain a respectful, safe, and inclusive environment.
1. Expected Behavior
All users must:
• Treat others with kindness and respect
• Use appropriate language and behavior
• Participate responsibly in live lessons
• Follow instructor guidance
• Protect personal and confidential information
• Share only appropriate, educational content
2. Prohibited Behavior
BiLinguix maintains a zero‑tolerance policy for:
• Harassment, bullying, or threats
• Hate speech or discriminatory language
• Sexual, suggestive, or explicit content
• Violence or graphic imagery
• Disruptive behavior during live sessions
• Misuse of platform features
• Sharing confidential or proprietary information (including corporate data)
Violations may result in suspension or removal without refund.
III. SAFETY & COMMUNITY GUIDELINES
These guidelines apply to all BiLinguix platforms, including our mobile app, LMS, live lessons, and corporate training environments.
1. Respect & Inclusion
BiLinguix welcomes learners from diverse cultures, languages, and backgrounds.
Discrimination, exclusion, or hateful behavior is not tolerated.
2. Appropriate Content
All content shared within BiLinguix must be:
• Respectful
• Age‑appropriate
• Educational
• Non‑harmful
• Free of sensitive or confidential information
3. Content Sharing Rules
Some BiLinguix programs allow users to upload photos, audio, videos, or messages. To protect all learners and maintain a safe environment, users must follow these guidelines.
Allowed Content
Users may upload content only when it is:
• Respectful
• Age‑appropriate
• Educational
• Non‑harmful
• Free of personal, sensitive, or confidential information
Not Allowed
Users may not upload:
• Photos or videos showing other people (including minors or adults) without their permission
• Personal addresses, phone numbers, email addresses, school names, workplace information, or any messages that reveal private or identifying details about yourself or others (for safety reasons)
• Screenshots or recordings of other users, instructors, or classroom sessions
• Copyrighted materials they do not own
• Content that violates privacy, safety, or intellectual property rules
BiLinguix may remove any content that violates these rules.
4. Safety & Moderation Disclaimer
BiLinguix monitors user activity to the best of its ability; however:
• Not all user‑generated content can be reviewed before it becomes visible
• Users may encounter content shared by others
• BiLinguix is not responsible for user‑generated content
• BiLinguix may remove content or suspend accounts at its discretion
5. Cultural Integration Programs
BiLinguix designs immersive learning experiences that include heritage, traditions, and culturally rich vocabulary.
Learners agree to respect the authenticity and intellectual property of these cultural modules.
6. Quiz Attempts and Time‑Based Scoring
BiLinguix uses a mastery‑based, time‑based scoring system:
• Unlimited quiz attempts
• Unlimited question retries
• Must answer correctly to move on
• Quiz‑level timer with a little extra time added to allow for audio playback
• Fastest valid completion time determines leaderboard ranking
• Time‑outs do not count
• Learners may freely move between modules
BiLinguix may highlight top learners during the learning season.
Optional partner perks may be offered when available.
Partners are not obligated to provide these benefits.
IV. PRIVACY POLICY
BiLinguix is committed to protecting your privacy and respecting your data.
1. What We Collect
During enrollment and account creation, we may collect:
• Name
• Email address
• Group or institutional affiliation
• Learner age or birthdate
• Native language
• Country of location
• Corporate team assignment (if applicable)
This information helps personalize your learning experience and support seamless course access.
2. How We Use Your Data
Your information is used solely to:
• Deliver content
• Issue certificates
• Track progress
• Provide support
• Communicate program updates
BiLinguix does not sell or share user data with third‑party advertisers.
3. Corporate Program Privacy
For corporate learners, data is used exclusively to:
• Provide personalized access
• Track internal learning metrics
• Maintain program‑level security
No information is shared beyond the designated organization.
4. Child Data Protection
For learners under 13:
• Data collection is minimal and consent‑based
• We follow global child data protection standards
• We do not store sensitive information beyond what is necessary for account access or educational progress
5. Your Privacy Rights
Users may update or delete their profile information at any time.
All data is stored securely under encrypted protocols and governed by strict internal safeguards.
6. Policy Updates
BiLinguix may update these Terms and Policies from time to time to reflect new features, evolving compliance standards, or improvements to our learning experience. We encourage users to review this page periodically so they remain informed about any updates. Continued use of any BiLinguix platform indicates acceptance of the most current version.
📬 CONTACT & SUPPORT
For licensing inquiries, corporate learning solutions, tutoring upgrades, or additional information, contact our team directly:
📧 support@bilinguix.com
BiLinguix is dedicated to creating inclusive, age-appropriate, and culturally vibrant educational experiences that support lifelong language learning 🌍
For technical privacy details about our secure infrastructure, please refer to:
🔗 https://privacy.microsoft.com/en-us/privacystatement